VisionOps Privacy Policy

Your privacy is very important to VisionOps, and we are committed to respecting your privacy:

• on our website,
• in our courses, and
• in consulting engagements.

The Information We Collect and How We Collect It:

VisionOps may collect information in order to provide a personalized experience while visiting the website and conducting business.

There are generally two types of information:

• Personally-identifiable information
• Not personally-identifiable Information

Personally-identifiable information is collected through various methods such as the newsletter or membership process. Our enrollment form requests information from you needed to conduct our business with you. Various certification bodies (such as PMI or IACET) may require VisionOps to collect an maintain evidence of successful studies. Various governmental regulations may require other types of compliance.

VisionOps collects certain information that is not personally-identifiable. The collection of this information helps determine the areas of our website that are most attractive to our visitors and to understand what products of services are most valued by you, our customer. (This is the same type of program we would teach clients about in developing a Client Vision Operations Center™.) The internet applications used by VisionOps are intended to make the site as current, useful and information rich as possible.

Use of Your Personal Information

The personal information collected is solely for VisionOps use in providing the service or carry out the transaction you have requested or authorized. This may include using the personal information for the following purposes:

1. Providing important information about the product or service that you are using, including critical updates and notifications;
2. Making this site or service easier to use by eliminating the need to repeatedly enter information or by customizing the site or service to your particular interests or preferences;
3. Improving the product or service and to provide better customer service to users;
4. Provide status to governing or certifying bodies as needed to verify individual certification records.

To Whom We May Disclose Your Information:

We do not sell, rent or lease customer lists to third parties. If the law dictates otherwise, VisionOps will stand in compliance with the law.

VisionOps does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

1. We disclose information to law enforcement or government agencies, if we believe the disclosure is necessary or appropriate, in the event of an investigation of improper or illegal conduct in connection with our website, such as fraud, misrepresentation, intellectual-property infringement, or other activity that may put us at risk for liability.
2. We refrain from selling, leasing, or otherwise transferring your personally identifiable information, however, this policy does not apply in all cases. Some exceptions include:

• provided to government or tax authorities for mandatory reporting purposes and to meet certain legal requirements, such as compliance with consumer protection laws;
• provided to certification bodies a minimally required to retain certification for you and for us.

No other disclosures will be made without your express permissaion. An example of such a disclosure would be if an employer were paying for your studies and requested verification of said activities. In such a case, we would request your permission before releasing such information. In all cases where your information is requested, we will make reasonable attempts to reach you and inform you of the request.

Security:

VisionOps employs standard industry measures and state of the art technology to protect and ensure the confidentiality of your personally-identifiable information, including the use of firewalls and SSL encryption. Despite these efforts, we cannot guarantee the security of your information given the current state of the Internet.

How You Can Opt Out:

Your registration on our website constitutes your consent to receive notices and other communications as needed. In the event you no longer wish to receive notices or other communications, you may opt-out by replying to "unsubscribe" in the subject line in any e-mail correspondence we send you or by emailing us at info@visionops.com.